Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your access to and use of centralyse.com and the Centralyse sales-intelligence platform (collectively, the "Service") operated by Centralyse, Inc. ("the Company"), a corporation with its principal office at 500 Boylston Street, Suite 2400, Boston, MA 02116. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are accessing the Service on behalf of an organization (your employer or another legal entity), you represent that you have the authority to bind that organization to these Terms and that "you" refers to both you individually and that organization.

2. Use of the Service

The Service is offered to B2B sales teams to map account relationships, track deal signals, and prioritize outreach across connected CRM and communication tools. When you connect a CRM or grant OAuth access to calendar or email metadata, you represent that you have the right to provide that access and that doing so does not violate any obligation to a third party.

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• You agree not to use the Service for unlawful purposes, to interfere with its operation, or to attempt to gain unauthorized access to any system, account, or data.
• You may not scrape, reverse-engineer, or copy the Service except as expressly permitted by applicable law or a separate written agreement with the Company.
• During the current design-partner and early-access period, you agree to participate in reasonable feedback requests and to refrain from disclosing unreleased features without written consent from the Company.

3. Intellectual Property

The Service, including all text, graphics, logos, relationship-mapping algorithms, signal-detection models, and software, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. The Company grants you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose during the term of your subscription or early-access agreement.

Your CRM data, contact records, and deal information remain your property. You grant the Company a limited license to process that data solely to provide the Service to you, as described in the Privacy Policy.

4. Customer Data and Sub-Processor Obligations

You are responsible for the accuracy and lawfulness of the data you connect to the Service. You represent that you have all necessary rights and consents to share contact and account data with the Company for processing as described herein. You are responsible for any content submitted through the Service, including CRM records, email or calendar metadata authorizations, and any free-text inputs. You grant the Company a limited license to use, store, and process that content as necessary to provide the Service and to respond to your requests.

5. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE RELATIONSHIP-MAPPING AND SIGNAL-DETECTION OUTPUTS OF THE SERVICE ARE ANALYTICAL RECOMMENDATIONS; THEY ARE NOT GUARANTEES OF DEAL OUTCOMES AND SHOULD BE USED AS ONE INPUT AMONG MANY IN YOUR SALES PROCESS.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING ANY LOST DEALS OR REVENUE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE 12 MONTHS PRECEDING THE CLAIM, OR USD $100 IF NO AMOUNTS HAVE BEEN PAID.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party right, or (d) the data you connect to or submit through the Service.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account by contacting us at [email protected]. Upon termination, customer data will be deleted within 60 days in accordance with our data-retention practices. Sections that by their nature should survive termination will survive (including Sections 3, 5, 6, 7, 9, and 10).

9. Governing Law; Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact the Company at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in Massachusetts, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in Massachusetts, USA for intellectual-property infringement or unauthorized access to the Service.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date at the top of this page. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

11. Contact

Questions about these Terms can be sent to: